Live translation
Confirm Microphone and Speech Recognition access in iOS Settings, check that the language asset is ready, then try again in a quieter environment.
Support
Quick answers for Voxendi.
support@voxendi.comConfirm Microphone and Speech Recognition access in iOS Settings, check that the language asset is ready, then try again in a quieter environment.
Allow Camera access, use clear printed text with good light, and keep the complete text inside the capture frame.
Some Apple language assets must be downloaded before first use. iOS manages the download; translation stays on the device afterward.
Manage or cancel a plan in Apple Account → Subscriptions. Use Restore Purchases in Voxendi when moving to another iPhone.
History can be disabled or cleared in Voxendi Settings. Completed translations are stored only on your device.
Email support@voxendi.com with the App version, iOS version, language pair, and what happened. Never send a password or full card number.
Privacy request? Contact privacy@voxendi.com.
For App Store refunds, visit reportaproblem.apple.com.